ALERT: On Tuesday May 29th from 11pm-2am PST, we'll be performing important system maintenance. During this time, you may be unable to access the following, Rhapsody.com and Rhapsody Software, Rhapsody Mobile Apps for iPhone, Android, BlackBerry® and Windows® Phone 7 & Rhapsody compatible Home Audio Systems. We apologize for any inconvenience this may cause.

"Session expired" error after signing in to My Account

Why do I get a message saying "Your session has expired" just a few seconds after I log in to My Account?

We've learned that there is a compatibility issue with My Account and Internet Explorer. If you are using Internet Explorer to sign in to My Account and receive a message that your session has expired, try signing in using Firefox instead--this reportedly has worked for most customers experiencing this issue.

You can also choose to access My Account from the Rhapsody Software menus. Select My Account > Manage My Account.

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