I found a mistake with a song or album on Rhapsody. How can I report the issue so it gets fixed?

If you found a mistake in Rhapsody, first check if your concern relates to editorial, encoding, content, or programming issues, such as:

• I see a mistake in or disagree with the artist information or biography.
• Song title misspelled (or any typo or misspelling)
• Wrong cover art on album
• Release date is wrong
• Edited version is explicit (and vice versa)
• Wrong song plays (track listened to in Rhapsody/Music Store is incorrect)
• Wrong song downloads - either by same artist or a totally different one (track listened to in Rhapsody/Music Store is correct)
• Album says is available track by track, but then can only be purchased by album only
• This track skips
• Skipping during playback
• Song cuts off before the end
• The beginning of a song is at the end of another song
• Song has the very beginning cut out

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If you would like to tell us about one of these issues, please send us the information by emailing help@rhapsody.com. We will investigate and forward the error to the appropriate team. Please let us know the following:

• Artist name
• Album name
• Track name
• Which version of Rhapsody you have
• Whether you saw the error on Rhapsody.com or in the Rhapsody Software

If you need technical help or customer service, please contact Rhapsody Customer Support.

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